Cancellations and Refunds

All course fees are non-refundable once the program has commenced or bookings have been made.

In case of RPL, distance based learning or e-learning this is from the enrolment date.

Any courses cancelled prior to commencement, the following applies:

Reasons for refunds

Candidate withdraws or course cancelled 5 days

Notification period

5 normal business days prior to commencement

Minimum refund

No charge incurred

Candidate withdraws or course cancelled 3 days

Notification period

3 normal business days prior to commencement

Minimum refund

50% refund of fees paid

Candidate withdraws or course cancelled <3 days

Notification period

Less than 3 normal business days prior to commencement or once course commences

Minimum refund

No refund

Candidate fails to attend with no notification

Notification period

Nil

Minimum refund

No refund

Reschedule Policy

  • 5 business days prior to course commencement there will be no reschedule fee
  • 3 business days prior to course commencement there will be a reschedule fee of 20% of the course cost
  • Less than 3 business days prior to course commencement there will be a reschedule fee of 50% of the course cost
  • Non attendance will result in a reschedule fee of 75% of the course cost

For full terms please request a copy.

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