Frequently asked questions
We answer the questions most often asked. If your question is not answered below please contact us to discuss.
Our friendly staff are more than ready to help you address your enquiry and training needs.
What is a USI (Unique Student Identifier)?
If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment. If you don’t have a USI you will not receive your qualification or statement of attainment. Your USI will give you access to an online record of the training you have done since 1 January 2015. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training
Apply for a usi
What is an RTO (Registered Training Organisation)?
A Registered Training Organisation (RTO) is an organisation accredited by the Australian Skills Quality Authority (ASQA) or Training Accreditation Council of WA (TAC) which is the national/state regulator for Australia’s vocational education and training sector. ASQA and TAC regulates courses and training providers to ensure nationally approved quality standards are met
Who is WorkSafe?
WorkSafe WA is the Western Australian Government agency responsible for the administration of the Occupational Safety and Health Act 1984. It is a division of the Department of Commerce.
What is a high risk licence?
A High Risk Work Licence is a photographic licence, issued to persons who have been trained and assessed as competent to work in a class of work defined as high-risk work. … The licence will allow you to perform this work in any state or territory of Australia.
When do I need a high risk licence?
A person requires a High Risk Work licence to perform
- Scaffolding – basic, intermediate and advanced;
- Rigging work – dogging; basic, intermediate and advanced rigging;
- Crane and hoist operation – tower; self-erecting tower; derrick; portal boom; bridge and gantry; vehicle loading; non slewing mobile; slewing; materials hoist; personnel and materials hoist; boom-type elevating work platform; vehicle mounted concrete placing boom;
- Forklift operation – forklift trucks; order-picking forklift trucks;
- Pressure equipment operation – basic, intermediate and advanced boiler operation; turbine operation; reciprocating steam engine operation.
Are Nara’s courses nationally accredited?
Nara Training & Assessing offer nationally accredited and non-nationally accredited courses. All nationally accredited courses are on our website with their relevant unit codes.
Do units of competency expire?
Generally, most nationally recognized Units of Competency do not expire; once you attain a unit, you hold it for life. While you hold a unit for life once you attain it, some industries impose a period of ‘currency’ (usually two years) for several roles.
After two years, they ask learners to be “reassessed” to prove that they still have the skills and knowledge in the units required by their roles. On completion of these reassessments (sometimes called “recertifications”) a certificate for another two year period of currency is issued.
In other cases units of competency become superseded and are then upgraded, in some cases you may need to attend the course again to get the be reaccredited with the current unit
Do high risk licences expire?
Your High Risk Work Licence expires every 5 years. You must not carry out high risk work until your licence has been renewed.
Renew you HRWL
How do I book into a course?
Bookings are essential as numbers are limited for each course
If you select which course you would like to enrol into, are running, select the dates you want, enter your personal details in and submit you’re booking, you can pay via our secure online payment gateway or we can send you out an invoice. This then comes straight to our administration staff for processing.
Call our office
08 9722 4260
We are open from 7.30am – 4pm Monday – Friday
At either of our offices in Forrestfield or Bunbury.
When will I receive my high risk work licence ?
Nara Training submit your HRWL application to WorkSafe.
It can take up to 60 days for your high risk work licence to be processed.
If you have not received your high risk work licence within this time please call WorkSafe directly on 9722 2888.
How can I pay for the course?
Please forward via:
• Email: email@example.com
• Fax: 9725 6827
Phone: 9725 6826
Company: Nara Training & Assessing
Email copy of payment to firstname.lastname@example.org
along with your name and course
Via this website
At our office: 26 Clifford Street, Bunbury 6230
Please forward via:
Fax: 08 9725 6827
Phone: 08 9725 6826
Company: Nara Training & Assessing
Email copy of payment to email@example.com along with your name and course
via this website
If you choose to complete a Bank Transfer you will need to email through the payment confirmation to firstname.lastname@example.org in order for your training to be confirmed
Is there a minimum age to enrol into a course?
WorkSafe requires all participants to be a minimum of 18 years of age to be able to complete any high risk licence courses.
Non high risk licence courses do not have regulations for age requirements.
What is the WorkSafe application fee?
High risk licences are issued by WorkSafe WA
If you complete a high-risk course with us, a WorkSafe application form & fee will need to be sent off to WorkSafe.
The Licence fee is included in the course cost and Nara submit your application on your behalf.
What are the clothing requirements to attend the course?
Appropriate protective clothing such as your work uniform is required to be worn as well as safety boots.
Anyone who is not suitably dressed will be asked to leave the course without refund.
Nara Training & Assessing will provide a hard hat, safety gloves and safety glasses where required. If you wish to bring your own PPE you may do so. No jewelry to be worn.
How do I obtain a replacement high risk work licence ?
To replace your lost, stolen or damaged licence you must complete an application form and submit the completed form along with confirmation of your identity and the replacement licence fee of $59.
Do I need to pay upfront?
Yes. We require full payment prior to the course commencing.
As per the Standards for Registered Training Organisations, clause 7.3, Nara Training will not accept payment of more than $1500 from each individual student prior to the completion of training. Where an individual wishes to secure a place on a course, a minimum deposit of 50% of the total course cost, but not exceeding $1500, will be required. Remaining payment is due upon course completion, prior to the issue of a Statement of Attainment.
What time will my course start?
Most of our courses start at 7am. Please refer to your course confirmation for your exact start time.
Please ensure you arrive 15 minutes early on the first day
Are there pre-requisites for any courses?
A pre-requisite is a unit of competency that needs to be completed prior to completing a particular course.
Please refer to the specific course page to see if a pre-requisite applies to that course.
For example: Licence to Perform Dogging is a pre-requisite to Licence to Perform Basic Rigging.