FAQ

Frequently asked questions

We answer the questions most often asked. If your question is not answered below please contact us to discuss.

Our friendly staff are more than ready to help you address your enquiry and training needs.

What is a USI (Unique Student Identifier)?

If you are a new or continuing student undertaking nationally recognised training, you need a USI in order to receive your qualification or statement of attainment. If you don’t have a USI you will not receive your qualification or statement of attainment. Your USI will give you access to an online record of the training you have done since 1 January 2015. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training
Apply for a usi

What is an RTO (Registered Training Organisation)?

A Registered Training Organisation (RTO) is an organisation accredited by the Australian Skills Quality Authority (ASQA) or Training Accreditation Council of WA (TAC) which is the national/state regulator for Australia’s vocational education and training sector. ASQA and TAC regulates courses and training providers to ensure nationally approved quality standards are met

Who is WorkSafe?

WorkSafe WA is the Western Australian Government agency responsible for the administration of the Occupational Safety and Health Act 1984. It is a division of the Department of Commerce.

What is a high risk licence?

A High Risk Work Licence is a photographic licence, issued to persons who have been trained and assessed as competent to work in a class of work defined as high-risk work. … The licence will allow you to perform this work in any state or territory of Australia.

When do I need a high risk licence?

A person requires a High Risk Work licence to perform

  • Scaffolding – basic, intermediate and advanced;
  • Rigging work – dogging; basic, intermediate and advanced rigging;
  • Crane and hoist operation – tower; self-erecting tower; derrick; portal boom; bridge and gantry; vehicle loading; non slewing mobile; slewing; materials hoist; personnel and materials hoist; boom-type elevating work platform; vehicle mounted concrete placing boom;
  • Forklift operation – forklift trucks; order-picking forklift trucks;
  • Pressure equipment operation – basic, intermediate and advanced boiler operation; turbine operation; reciprocating steam engine operation.

Are Nara’s courses nationally accredited?

Nara Training & Assessing offer nationally accredited and non-nationally accredited courses. All nationally accredited courses are on our website with their relevant unit codes.

Do units of competency expire?

Generally, most nationally recognized Units of Competency do not expire; once you attain a unit, you hold it for life. While you hold a unit for life once you attain it, some industries impose a period of ‘currency’ (usually two years) for several roles.

After two years, they ask learners to be “reassessed” to prove that they still have the skills and knowledge in the units required by their roles. On completion of these reassessments (sometimes called “recertifications”) a certificate for another two year period of currency is issued.

In other cases units of competency become superseded and are then upgraded, in some cases you may need to attend the course again to get the be reaccredited with the current unit

Do high risk licences expire?

Your High Risk Work Licence expires every 5 years. You must not carry out high risk work until your licence has been renewed.
Renew you HRWL

How do I book into a course?

Bookings are essential as numbers are limited for each course

Book Online

If you select which course you would like to enrol into, are running, select the dates you want, enter your personal details in and submit you’re booking, you can pay via our secure online payment gateway or we can send you out an invoice. This then comes straight to our administration staff for processing.

Call our office

08 9722 4260
We are open from 7.30am – 4pm Monday – Friday

In person

At either of our offices in Kewdale or Bunbury.

When will I receive my high risk work licence ?

Nara Training submit your HRWL application to WorkSafe.

It can take up to 60 days for your high risk work licence to be processed.

If you have not received your high risk work licence within this time please call WorkSafe directly on 9722 2888.

How can I pay for the course?

For Bunbury

  1. Purchase Order

    Please forward via:
    • Email: admin@naratraining.com.au
    • Fax: 9725 6827

  2. Credit Card

    Phone: 9725 6826

  3. Bank Transfer

    Company: Nara Training & Assessing
    BSB: 306-089
    Account: 3305146
    Email copy of payment to admin@naratraining.com.au
    along with your name and course

  4. Online

    Via this website

  5. In Person

    At our office: 26 Clifford Street, Bunbury 6230

For Perth

  1. Purchase Order

    Please forward via:
    Email: admin@naratraining.com.au
    Fax: 08 9725 6827

  2. Credit Card

    Phone: 08 9725 6826

  3. Bank Transfer

    Company: Nara Training & Assessing
    BSB: 306-089
    Account: 3305146
    Email copy of payment to admin@naratraining.com.au along with your name and course

  4. Online

    via this website

If you choose to complete a Bank Transfer you will need to email through the payment confirmation to admin@naratraining.com.au in order for your training to be confirmed

Is there a minimum age to enrol into a course?

WorkSafe requires all participants to be a minimum of 18 years of age to be able to complete any high risk licence courses.

Non high risk licence courses do not have regulations for age requirements.

What is the WorkSafe application fee?

High risk licences are issued by WorkSafe WA

If you complete a high-risk course with us, a WorkSafe application form & fee will need to be sent off to WorkSafe.

The Licence fee is included in the course cost and Nara submit your application on your behalf.

What are the clothing requirements to attend the course?

Appropriate protective clothing such as your work uniform is required to be worn as well as safety boots.

Anyone who is not suitably dressed will be asked to leave the course without refund.

Nara Training & Assessing will provide a hard hat, safety gloves and safety glasses where required. If you wish to bring your own PPE you may do so. No jewelry to be worn.

How do I obtain a replacement high risk work licence ?

To replace your lost, stolen or damaged licence you must complete an application form and submit the completed form along with confirmation of your identity and the replacement licence fee of $59.

Do I need to pay upfront?

Yes. We require full payment prior to the course commencing.

As per the Standards for Registered Training Organisations, clause 7.3, Nara Training will not accept payment of more than $1500 from each individual student prior to the completion of training. Where an individual wishes to secure a place on a course, a minimum deposit of 50% of the total course cost, but not exceeding $1500, will be required. Remaining payment is due upon course completion, prior to the issue of a Statement of Attainment.

What time will my course start?

Most of our courses start at 8am. Please refer to your course confirmation for your exact start time.

Please ensure you arrive 15 minutes early on the first day

Are there pre-requisites for any courses?

A pre-requisite is a unit of competency that needs to be completed prior to completing a particular course.

Please refer to the specific course page to see if a pre-requisite applies to that course.

For example: Licence to Perform Dogging is a pre-requisite to Licence to Perform Basic Rigging.

  • I attended this test and tag training because my boss wanted me to. It is the first course ever, where I haven't fallen asleep.

    Cruse
    March 2017
  • I completed the working at heights & confined spaces training to change my career path. The training had a good mix of theory and practical which helped keep it interesting.

    Alan
    May 2017
  • My boss organised this confined space training for me which should now maintain my work in the mining industry.

    Troy
    January 2017
  • After completing this dogging course I feel a lot safer and more aware when hooking up loads and a lot more competent about my job now.

    James
    June 2017
  • I want to change my career path and now that I've completed this confined space course I believe it has opened my options to different careers.

    Trevor
    April 2017
  • My boss organised this C6 crane training for me and I now feel I can operate a crane safely.

    Owen
    November 2016
  • Completing this EWP training will further my potential and help when applying for better positions

    Ashley
    September 2016
  • After completing this EWP and working at heights training I will be able to conduct more work in my industry and this can help with future endeavours.

    Andrew
    January 2017
  • The forklift course that I completed is good training to get me started with a new and ongoing career.

    Michael
    March 2017
  • Now that I've completed this scaffolding course it has given me the skills to become one of the greats in scaffolding .

    Ben
    January 2017
  • Completing this EWP training has given me skills that will help me to do my job with better knowledge and understanding.

    Dean
    September 2016
  • This forklift training will help me get a decent job.

    Luke
    March 2017
  • I believe after completing this C6 crane course I will be able to change my career path.

    Matthew
    November 2016
  • My boss sent me to do this dogging course and I now believe it will help in my future career.

    Kurt
    April 2017
  • I enrolled in the EWP training to get a new job. I found it a helpful and informative course to give me the confidence to go out into the workforce.

    Lexis
    May 2017
  • I believe that job prospects, skill level and recognised industry qualifications can all be improved by completing this forklift training course.

    Ryan
    March 2017
  • My boss organised this scaffolding training for me which has now allowed me to pursue a bright future.

    Kurtis
    January 2017
  • I chose to return to Nara for more training and completed the EWP course to make getting a new job easier.

    Ben
    October 2016
  • I believe after completing this confined space course great opportunities in work will open before me.

    Shane
    April 2017
  • My boss wanted to me to complete this forklift course. I am now able to use the forklift at work and not rely on others.

    Darren
    July 2017
  • Completing this confined space training permits me to carry out work not many other people are qualified to do.

    Andrew
    January 2017
  • After completing this rigging training I now have more job skills.

    Ian
    December 2016
  • My boss wanted me to enrol in this forklift course. I believe it has equipped me with skills that can be improved in a lifetime and has opened many opportunities.

    Moise
    May 2017
  • My Boss sent me on this C6 crane course and I believe it will change my career.

    Matthew
    November 2016
  • The trainer was so friendly and easy to understand. Training materials in great condition. Highly Recommended.

    Nazir
    April 2017
  • My Boss sent me to this rigging course which has widened my knowledge.

    David
    December 2016
  • I attended this confined space training to get a new job. I am now more aware of how to work safely.

    Trenton
    April 2017
  • I've completed this forklift training and believe training gives the individual the confidence to do the job with less stress and pressure.

    Stephen
    March 2017
  • I requested training due to my current work scope. This dogging training has shown how limited my knowledge is and where I need to focus on future training.

    Todd
    June 2017
  • Completing this test & tag course will create more opportunities and make me more valuable.

    Nathan
    September 2016
  • I believe this confined space training will lead to my career enhancement.

    Graham
    March 2017
  • I enrolled in the C6 Crane course to get a new job. I felt it was great training because it was easy to learn.

    Mathew
    July 2017
  • Great organisation, really good to deal with. Clearly explained training programs, very accommodating and knowledgeable. Would highly recommend.

    Warren
    September 2017
  • This basic rigging training will help greatly to get my desired job. Great trainer, easy to follow.

    Mathew
    June 2017
  • The Nara Perth Training Centre is a good, well organised training facility.

    Noel
    May 2017
  • I completed this working at heights course to get a new job. I found it quick and easy.

    Warren
    April 2017
  • This working safely at heights training will allow me to move into another mining sector, giving me more experience for the future.

    Brian
    March 2017
  • Moving from New Zealand and resitting this forklift training has improved my knowledge of Australian standards and raised my skill level.

    Taylor
    March 2017
  • I believe completing this scaffolding course will provide me with better job opportunities.

    Kereyn
    November 2016
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